This California Consumer Privacy Act ("CCPA") privacy policy (this "CCPA Policy") is included in our Privacy Policy and applies to VELUX America (aka "we," "us," or "our")’s processing of personal information of California consumers (as the terms "personal information" and "consumer" is defined under the CCPA) (collectively, "Consumers," "you," or "your"). Any capitalized terms or other terms not defined herein shall have the meaning ascribed to them in the Privacy Policy or, if not defined herein or in the Privacy Policy, the CCPA. To the extent of any conflict between this CCPA Policy and the rest of our Privacy Policy, this CCPA Policy shall control only with respect to Consumers and their personal information. If you are located elsewhere, please see our Privacy Policy here.
Your CCPA Rights
Access
You may request access to the personal information that we have collected and maintained about you (along with information regarding its use and disclosure) over the past twelve (12) months upon appropriate verification. You may only make such requests once every twelve (12) months.
Deletion
You have the right to request that we delete personal information collected and maintained about you, subject to certain exceptions. Once your request is verified, we will delete your personal information accordingly. Your request to delete your personal information may be denied if it is necessary for us to retain your information under one or more of the exceptions listed in the CCPA. Please note that a record of your deletion request may be kept pursuant to our legal obligations.
Exercising Your Rights
To exercise the access and deletion rights described above, please submit a request to us by either:
Please note that Consumers have a right to not receive discriminatory treatment for the exercise of their rights under the CCPA.
Verifying Your Request
Only you, or a person that you authorize to act on your behalf, may make a request related to your personal information. In the case of access and deletion, your request must be verifiable before we can fulfill such request.
Verifying your request will require you to provide sufficient information for us to reasonably verify that you are the person about whom we collected personal information or a person authorized to act on your behalf (e.g., previous transactions of person to whom request relates).
We will only use the personal information that you have provided in a verifiable request in order to verify your request. As stated above, we cannot respond to your request or provide you with personal information if we cannot verify your identity or authority.
Contacting Us
If you have any questions regarding our privacy practices as it relates to this CCPA Policy, please contact us via email at
privacyus@velux.com with the subject line, "CCPA Policy."